Relationships

Exceptional property management and landlord services.

Landlord / Tenant Relations

Let’s run through the basics of our landlord tenant relations; please call 702-376-7379 with any questions. 

The prospect of owning a rental property – especially in a competitive hotbed of real estate activity such Las Vegas – can be an appealing one, as the potential for financial reward is great. However, maintaining successful rental properties, even just one, can produce difficulties, and for that, often times landlords turn to Shelter Realty, a property management company with years of experience in running rental properties while keeping landlords and tenant satisfied.

For instance, a property manager should share the concerns of their landlord and customer, not only when it comes to protecting the value of the landlord’s investment and property, but to to ensure that tenants are kept happy and that their concerns and issues are dealt with in a timely manner. After all, a happy tenant is one that typically wishes to remain in their rental unit while treating as their own, not to mention a low turnover of tenants ensures a steady stream of income for the landlord. Therefore, a symbiotic relationship – one where both parties depend upon and benefit from one another – is most effective.

When looking at a prospective tenant, a landlord wants a comprehensive background check and examination of the prospects rental/financial history to ensure that they are not a risk; Shelter Realty, acting as property manager, has this covered with a thorough screening process that ensures prospective renters meets our strict criteria for reliability and responsibility. We look at all aspects of their recent rental and financial history, including a credit check, references from prior landlords, income, debt, and more – all while adhering to Fair Housing Laws.

At the same time, a person looking to rent one of our properties, understandably, would like to be assured before signing a lease that they will be dealing with a company that will take their concerns and issues seriously, were they to become a tenant. Is the property well-maintained? How accessible is the property manager? These are all concerns that Shelter Realty property managers will address and answer during the application process.

Shelter Realty also boasts a vast amount of knowledge regarding the Las Vegas rental market, and has the resources, capabilities, and advertising strategies to be effective in filling properties to tenants quickly. In addition, we have our finger on the pulse of the Southern Nevada real estate scene and know how to balance rental fees with a fiercely competitive marketplace, ensuring that rents will be adjusted based on the current landscape.

Property Managers also fill other roles for busy landlords outside of just showing properties to interested parties such as laying out all lease obligations, responding to all queries, addressing regular upkeep and maintenance of the premises, negotiating disputes, collecting rent, address legal issues, and many other tasks that free up a busy landlord for ordinary tasks as they see fit.

At the end of the day, our landlords know that Shelter Realty is the go-to company for any investor or landlord that wishes to have their property run in a professional and responsible manner by experienced property managers who work hard to protect their valuable investment while fostering an environment that cultivates profitability and work-life balance.

Tried selling my home by myself without using a realtor. I was even willing to pay buyers realtor at 3%. Still no real takers. I feel alot of realtors refuse to show FSBO. I was connected with Tony and Brittney through a friend and sold the house on the first day of them listing it. They were there the whole way and even when I had issues with my property managers resolving the issues with my house from past renters, Tony sent out his guy to help. All and all he helped make selling the house one less stress in this process.

- Justin T. - Las Vegas, NV

I am an out-of-state Las Vegas property owner. My wife and I own only one property and we intend on retiring to it one day. I did a lot of research on many property management companies before finally settling on Shelter. Being an out-of-state landlord, there were a few things that I was looking for in a property management outfit. There seems to be hundreds of management companies in and around Las Vegas. It can be a mind-numbing experience collecting recommendations, reading reviews, and interviewing agents. Do yourself a favor, call whoever you want first, and then call Shelter Realty. They are also members of a select group of Las Vegas property managers accredited by the BBB.

- Kevin H. Palo Alto, CA

This is my third property management company in 4 years, and I so wish that I had found them first. The last company nickel and dimed me to death with repairs. Since I am an out of town owner, I couldn’t be sure if the tenant had a real problem, or the management company was making work for their bottom line. I did not get a full check in the year that I was with them. They also were very unresponsive and didn’t understand the concept of a two year lease.

- Jeff H., West Hills, CA

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